Returns & Exchanges

At Brastop, we want you to feel confident and comfortable in your new lingerie, which is why we offer a hassle-free 90-day return policy for all unworn items with tags attached. If the fit isn't perfect, we make it simple to return or exchange your order for the right size.

1

Start Your Return

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn items with all original labels and tags intact into the original packaging or a secure mailing bag.

3

Generate Your Label

Choose your preferred courier method through the portal to download and print your prepaid return shipping label.

4

Drop Off and Track

Drop your package at the nearest collection point and keep your proof of postage until your refund or exchange is processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing